Nnamdi Okonkwo Reiterates Fidelity Bank’s Commitment to Excellent Customer Service Delivery

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Nnamdi Okonkwo, the Managing Director/Chief Executive Officer, Fidelity Bank Plc., has reiterated the bank’s commitment to excellent customer service delivery in line with the its mission to make financial services easy and accessible.

Nnamdi Okonkwo made the statement at the weekend while reacting to the N52m the bank gave to over 100 customers in the on-going Fidelity Loyalty Savings Scheme.

Specifically, he said that the bank is committed in its drive towards excellent service delivery and customer experience. “This is our little way of appreciating our dear customers especially those who have FPSS and Sweeta accounts. We always want to do things differently and want to show that we care”.

He thanked them and urged the banking public to open accounts with Fidelity Bank and start saving immediately to enable them benefit from the extra income and school fees support that will be given to FPSS and SWEETA account holders.

The Fidelity Loyalty Savings Scheme is a special scheme designed to appreciate customers that have opened Fidelity Personal Savings Scheme and SWEETA accounts respectively. The accounts are interest-yielding which allow deposit of cash, cheques and dividend warrants. In addition, the FPSS and SWEETA accounts can be opened with zero balance.

At the last presentation, a total of 106 customers were rewarded with cash gifts. 80 of them who saved under the Fidelity Personal Savings Scheme (FPSS) received N500, 000 extra income each, while 26 SWEETA account holders received N150, 000 School fees support each.

Another presentation will be held in the month of July to a fresh set of beneficiaries of the scheme.

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